Frequently Asked Questions
1. What services does ATS provide?
ATS delivers freight nationwide with a 26’ box truck equipped with a power liftgate. We handle full and partial loads for commercial, industrial, and medical clients, with time-sensitive delivery options and professional communication.
2. Where is ATS based?
Silver Spring, MD. From our Maryland base, we operate across all 48 continental states.
3. Do you provide last-mile or local service?
Yes. While ATS specializes in nationwide OTR freight, we also serve the DMV region with regional and final-mile delivery. Our dispatch team assigns the most efficient lane for every shipment.
4. How do I book a load with ATS?
Use the Book a Load page on our website, email info@arktransportsolutions.com, or call (202) 746-6211.
5. How do I track my shipment?
Clients and brokers can log in to our Client Portal to view load status, ETA, and proof-of-delivery updates.
If you need access credentials, email ntraore@arktransportsolutions.com.
6. What types of freight do you transport?
Palletized freight, commercial goods, medical equipment and supplies, machinery, tools, and other non-hazardous materials.
We do not transport hazardous, flammable, or perishable goods at this time.
7. How do I become a driver with ATS?
Apply through our Careers page by completing the ATS Logistics Transport Specialist Application.
We partner with professional 1099 contractors for nationwide operations.
8. What are the driver requirements?
Valid non-CDL driver’s license
Clean driving record
Willingness to travel for multi-day routes
Ability to lift 40–50 lbs
Must pass DOT drug consortium enrollment
Professional communication and appearance
9. How are contractors paid?
Drivers are paid weekly via direct deposit. Compensation starts at 22 % of gross load revenue during onboarding, with opportunities to advance up to 30 % based on reliability and performance.
10. How often are drivers home?
Because ATS operates nationwide, home time is not guaranteed weekly.
Drivers may be on the road for several days or weeks, depending on lane demand and dispatch schedule.
11. Do you offer liftgate or inside delivery?
Yes. Our 26’ box truck is equipped with a power liftgate. Inside or special-handling deliveries are available upon request.
12. Are you insured and compliant?
Yes. ATS maintains active commercial auto and cargo insurance and is fully DOT-compliant. Documentation is available upon request.
13. How can brokers or shippers partner with ATS?
Email operations@arktransportsolutions.com with your lanes, MC/DOT information, and setup packet.
We can begin accepting load tenders immediately after onboarding.
14. What sets ATS apart from other carriers?
Professional communication, disciplined delivery, transparent tracking, and a driver culture built on reliability and accountability.
We move with purpose.
Still have questions?
Contact ntraore@arktransportsolutions.com or call (202) 746-6211.